About Datagram
A Dell partner, not a marketplace listing.
Datagram supplies the full Dell Technologies hardware range as a Platinum Partner — genuine product, genuine warranty, and pricing that reflects the top partner tier.
The position
One partner, the whole stack.
Most organisations end up with a server reseller, a storage reseller and someone else entirely for laptops. Each one optimises their own line, nobody owns the seams, and integration problems become your problem.
We cover all six Dell lines — PowerEdge, PowerStore, PowerVault ME, Precision, UltraSharp and Dell Pro — so the compute, the storage behind it and the endpoints in front of it are specified by the same people. When something doesn't line up, there's no third party to point at.
At a glance
- Partner tier
- Dell Technologies Platinum
- Lines covered
- 6 of 6
- Models supplied
- 50+
- Sourcing
- Direct Dell supply
- Escalation
- Direct into Dell
- Quote turnaround
- 1 business day
Platinum partner
What the tier actually buys you.
Partner tiers are easy to display and hard to earn. Here's what ours changes in practice.
01 / CERTIFICATION
Certified engineers
Dell-accredited across compute, storage and client — the people designing your estate hold the certifications, not just the sales team.
02 / ACCESS
Direct escalation
A named route into Dell technical resources when something needs the vendor — instead of a ticket queue and a reference number.
03 / COMMERCIALS
Better pricing
Volume at the top partner tier translates into commercial terms we can pass through — including on deal-registered projects.
04 / ROADMAP
Roadmap visibility
Early sight of platform transitions and end-of-life dates, so a refresh gets planned rather than forced.
05 / ACCOUNTABILITY
Vendor accountability
Platinum status is reviewed. Dell measures how our deployments land, which means your outcome affects our standing.
06 / CONTINUITY
Lifecycle continuity
The same team through design, deployment and AMC — so year three doesn't start with re-explaining the architecture.
How we work
Three things we don't compromise on.
Unglamorous commitments that decide whether a project goes well.
[ 01 ]
Size honestly
If a smaller configuration covers the workload, we quote the smaller configuration and say why. Over-specifying wins one deal and loses the account.
[ 02 ]
Plan the rollback
Every migration gets a defined rollback point before the window opens. If the cutover fails at 02:00, the answer is already written down.
[ 03 ]
Stay after go-live
Warranty dates tracked, firmware currency planned, health checks scheduled. The relationship is measured in years, not purchase orders.
Work with us
Start with a conversation about the estate.
No obligation and no brochure — just a sized configuration and an indicative price.